User research library

Search projects

Collections

  • Apply for something

    Research to understand the needs of users who want to apply for something. For example, help with adult social care or getting a bus pass.

  • Being / becoming a carer

    Research to understand and meet the needs of paid and unpaid carers.

  • Book something

    Research into people who want to book something. For example, meeting spaces, equipment or places on an event.

  • Businesses

    Research to understand and meet the needs of small businesses.

  • Children and young people

    Research to understand and meet the needs of children and young people.

  • Community groups

    Research around voluntary and community organisations who work for the public benefit.

  • Coronavirus

    Research around the impact Coronavirus is having on local authority residents and staff.

  • Council housing tenants

    Research to understand and meet the needs of social housing tenants.

  • Council staff and members

    Research to understand and meet the needs of local authority staff and elected members.

  • Council websites

    Research into users who access council websites and register/login for specific council services.