User research library

Collections

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• Apply for a council home

  Research related to people who want a council home.

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• Build or make a major change to a home

  Research about the Planning Service area.

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• Contact the council

  Research related to customer services.

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• Council websites

  Research into users who access council websites, including microsites, portals and directories.

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• Get help with the cost of living

  Research related to residents who need support with living costs.

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• Get rid of rubbish and recycling

  Research about the rubbish and recycling service area.

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• Get support if you have an illness or disability

  Research related to social care, including Blue Badges.

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• Manage your council home

  Research about the needs of social housing tenants.

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• Organise a community event or group

  Research related to community events and groups.

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• Pay council tax

  Research about council tax.

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