User research library

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Collections

  • Community groups

    Research around voluntary and community organisations who work for the public benefit.

  • Council housing tenants

    Research to understand and meet the needs of social housing tenants.

  • Council staff

    Research to understand and meet the needs of local authority staff.

  • Customer accounts

    Research into customer accounts and how we can meet the user needs.

  • Library users

    Research to understand the needs of people who use libraries.

  • New residents

    Research into people moving into a new area and what their needs are.

  • Planning applicants

    Research around planning applications, planning decisions and building regulations.

  • Small businesses

    Research to understand and meet the needs of small businesses.

  • User researchers

    Research to understand and meet the needs of user researchers and service designers within digital teams.