User research library
Collections
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Carers
Research to understand and meet the needs of paid and unpaid carers.
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Children and young people
Research to understand and meet the needs of children and young people.
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Community groups
Research around voluntary and community organisations who work for the public benefit.
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Coronavirus
Research around the impact Coronavirus is having on local authority residents and staff.
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Council housing tenants
Research to understand and meet the needs of social housing tenants.
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Council staff and members
Research to understand and meet the needs of local authority staff and members.
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Council Tax
Research to understand the needs of residents and staff around Council Tax.
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Council website account users
Research into users who access council websites and register/login for specific council services.
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Library users
Research to understand the needs of people who use libraries.
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New residents
Research into people moving into a new area and what their needs are.