Collection

Children and young people

Research to understand and meet the needs of children and young people.


  • Family Centres discovery Discovery

    Discovery project to find out how and why professionals and parents use Hertfordshire County Council's Family Centres microsite.

    October 2020 - December 2020

    Phases: Discovery

    Part of a collection for: Children and young people


  • SEND Local Offer - structure and content re-design Discovery

    The Local Offer website is a statutory requirement for local authorities, and is required to provide information about all provision available in the area to families where a child (aged 0 - 25) has special educational needs and/or disabilities (SEND).

    January 2019 - October 2019

    Phases: Discovery

    Part of collections for: Children and young people, Council websites


  • Family Centres Live

    1:1 interviews with parents at Family Centres across Hertfordshire see how users are engaging with the service.

    March 2019 - May 2019

    Phases: Live

    Part of a collection for: Children and young people


  • Family Centres Discovery - parents of young children

    Summary of 1:1 discovery sessions carried out with parents of young children to see how they engage with Hertfordshire County Council's Family Centre service and web content.

    April 2021 - May 2021

    Phases: Discovery

    Part of a collection for: Children and young people


  • Historic social care data Beta

    How might we help social workers access historic data from Moasic in the new tool we're building?

    March 2021 - March 2021

    Phases: Beta

    Part of a collection for: Children and young people


  • Best Start in Life - Improving outcomes for children aged 0-5 Discovery

    Cambridgeshire and Peterborough councils are partnering with public health, CCG and other organisations to create a joint strategy and integrated delivery model to improve outcomes for children from pre-birth to age 5. The strategy is in it's final phases of development and the integrated delivery model will be shaped over the coming months. This will result in a joint programme of work, redesigning services around user need. The 3 main impacts the strategy is targeting are - health, school readiness and safety. The initial user research work was to compliment the evidence and data work to understand the lived experiences of parents, children and professionals. It was not extensive (2 sprints were undertaken). Part of the work we are doing is to embed user research and design into business as usual practice and will form a major part ofthe service redesign work that is undertaken once the strategy is in delivery later in 2019.

    January 2019 - August 2020

    Phases: Discovery

    Part of a collection for: Children and young people