Cambridgeshire and Peterborough councils are partnering with public health, CCG and other organisations to create a joint strategy and integrated delivery model to improve outcomes for children from pre-birth to age 5. The strategy is in it's final phases of development and the integrated delivery model will be shaped over the coming months. This will result in a joint programme of work, redesigning services around user need. The 3 main impacts the strategy is targeting are - health, school readiness and safety. The initial user research work was to compliment the evidence and data work to understand the lived experiences of parents, children and professionals. It was not extensive (2 sprints were undertaken). Part of the work we are doing is to embed user research and design into business as usual practice and will form a major part ofthe service redesign work that is undertaken once the strategy is in delivery later in 2019.
This is a strategic programme of work that will remain in Discovery until late in 2019
- UR Sprint 1 crib sheet - immerse in context Discovery
- UR Sprint 2 crib sheet - contextual interviews with parents and carers Discovery
- UR Sprint 2 crib sheet - reception teacher interviews Discovery
- Evidence Summary - based on statistics (rather than user research) Discovery
- Gallery poster - understanding the barriers Discovery
- Gallery poster - insights based on impact statement Discovery
- Gallery poster - questions to investigate further Discovery
- Gallery poster - how might we?