User researchers
Research to understand and meet the needs of user researchers and service designers within digital teams.
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Developing an open user research library Alpha
Developing a user research library for all Hackney projects to which anyone can contribute their own user research.
April 2018 - present
Part of a collection for: User researchers
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Understanding how best to ask for consent from user research participants
We want to make our research as accessible and inclusive as possible. We conducted some research to review our user research consent form to see whether we could make it easier for our users to participate in research in future.
March 2019 - June 2019
Part of a collection for: User researchers
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Adult social care - Local gov user research collaboration
A cross-local government user research discovery into how councils can collaborate on user research. We wanted to understand the process people go through when they ask local government for help with adult social care. By doing this, we learnt about how one council can use research from another council to make a service more user-centered. We also learnt about the needs of people who carry out user research in local government.
October 2019 - March 2020
Phases: Discovery
Part of collections for: User researchers, Apply for something, Being / becoming a carer