Residents providing documents to use council services
Started: October 2021
This research focuses on a product to allow council officers to request evidence from residents securely, and for the residents to provide the evidence digitally. For example, providing a photograph of your passport so that you can use Housing services.
- June 2022: New Feature Prototype Testing with Residents Findings
- February 2022: First Click Testing Results
- December 2021: New Feature Prototype Testing with Officers & Residents Findings