Project
Helping residents find organisations that provide support services in Hackney
Started: September 2019
Status: Closed
Details
Developing a comprehensive and up to date platform for residents and community navigators to locate the voluntary organisations which provide support services in the borough.
Phases
Beta
Alpha
Discovery
Research documents
- Map - summary of all marketing Alpha Beta
Insights
- Digitising voluntary and community services Discovery
- User Testing Feedback Beta
- Understanding user needs and impact Beta
- Optimal card sort results Beta
Presentation
- Problem Statement Synthesis Discovery
- IT Enabler Programme 2019/20 Proposal
- User Testing Feedback Beta
- Understanding user needs and impact Beta
Survey results
User needs
- Digitising voluntary and community services Discovery
- Problem Statement Synthesis Discovery
- Understanding user needs and impact Beta