Details
At the moment, data is not presented in Active Directory sufficiently clearly to give the assurance that the Head of Service requires as part of their user need. Our Vision is that Active Directory presents data in a manner which is easy to draw insights about the business. Data is structured well and named in a way that people can readily understand, that would provide much greater assurance.
Phases
Discovery
There was a discovery and user workshops to understand how easy the report from A.D was to use and how the users went about finding the answers.
Alpha
Following on from the insights gained from the discovery work, the team came up with a new iteration of the of report to test with users.
Research documents
Discussion guide
- Active Directory Discussion Guide - Discovery Discovery
- Active Directory Discussion Guide - Round 2 - Alpha Alpha
Insights
- Discovery Insights Discovery