Collection

Get rid of rubbish and recycling

Research about the rubbish and recycling service area.

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• Waste service review

  A review of the waste service area to identify opportunities for improving it.

  February 2025

  Phases: Discovery

  Part of a collection for: Get rid of rubbish and recycling

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• Waste and recycling customer journeys

  A discovery into waste and recycling customer journeys. We started looking at ordering bins and bags, reporting a missed collection and checking your collection day. We then switched to looking at booking a bulky waste collection.

  May 2021 - August 2021

  Phases: Discovery

  Part of a collection for: Get rid of rubbish and recycling

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