Coronavirus
Research around the impact Coronavirus is having on local authority residents and staff.
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Designing and testing a way to support food banks
A partnership involving Camden and Buckinghamshire Council with FutureGov, designing and testing a way to bolster food banks and support them to adapt.
Part of collections for: Coronavirus, Request something
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Understanding our most vulnerable residents in Hackney
Hackney Data & Insight Team wanted to understand the scale of the impact of Coronavirus and identify residents most vulnerable to the effects of the pandemic so that we can do our best to support our communities.
March 2020 - present
Part of a collection for: Coronavirus
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Improving how we help residents affected by the coronavirus pandemic
User research completed at Hackney Council to understand the needs of residents affected by the coronavirus pandemic, as well as the needs of front-line staff who provide our coronavirus support service.
May 2020 - present
Part of a collection for: Coronavirus
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Digital inclusion: getting carers online
We loaned carers iPads for a month to improve their digital skills and help them attend online training during the pandemic.
August 2020 - September 2020
Phases: Discovery
Part of collections for: Being / becoming a carer, Coronavirus
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Understanding staff needs for virtual council meetings
We wanted to understand the different roles in formal Council meetings and identify the needs of those participating in those meetings to introduce virtual council meetings in Hackney based on user needs.
April 2020 - present
Part of collections for: Coronavirus, Council staff and members
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Videoconferencing for community meetings: understanding staff needs
Finding out what Hackney Council staff need to successfully communicate with residents via video conferencing, during the pandemic.
July 2020 - September 2020
Part of collections for: Coronavirus, Council staff and members