Testing a list of services at Hackney Council

September 2023 - January 2024

Status: Closed


This is a round of research to test a list of services. Service Designers developed a list of services that Hackney Council provides as people visiting, living or working in the borough might know them. They did so as an experiment to see if it was possible, as a list of services can help the Council see itself through the eyes of its residents and can help people to spot opportunities by looking at services together. This research tested the list of services with residents.