Details
Research to improve the user experience around planning mapping and create a design standard for online maps.
Phases
Discovery
Research documents
Discussion guide
- Discussion guide for residents who have used Hackney’s online planning services Discovery
- Discussion guide for Planning Team members who use the online maps Discovery
Insights
- High level findings - interviews with staff and residents Discovery
- When and how to create online maps Discovery
Research overview
- Desk research of other authorities Discovery
Research plan
- Research Plan Discovery