Project
Understanding the needs of new residents to Hackney
July 2018 - September 2018
Status: Closed
Details
A project to understand user needs for new residents of Hackney and whether a product that pulls together particular information and services could meet that need.
Research documents
Customer journey map
Insights
- User journey and early prototype research Discovery
- Analytics, early survey results and research summary Discovery
Personas
- Our users and user personas Discovery
Research overview
- Project summary and research approach Discovery
Survey results
User needs
- Our users and user personas Discovery