Project

Hackney website replatforming and redesign

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Status: Active

Details

Hackney Council replatformed and redesigned their website, hackney.gov.uk. Redesign is ongoing.

• What we know about components, page types, services and other products

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Phases

Discovery

Alpha

Beta

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Research documents

Discussion guide

• Discussion guide: Alpha - Information Architecture - Moderated card sort Alpha
• Discussion guide: Alpha sprint 2 Alpha
• Discussion guide: Alpha sprint 3 Alpha
• Discussion guide: Usability testing Hackney's Top Tasks Discovery
• Discussion guide: Website discovery Discovery
• Discussion guide: Alpha sprint 4 Alpha
• Discussion guide: Alpha sprint 1 Alpha
• Discussion guide for resident sessions: Website private beta Beta
• Discussion guide for Customer Service Advisor sessions: Website private beta Beta

Insights

• Insights: Usability testing Hackney's Top Tasks Discovery
• Insights: Identifying Hackney's "Top Tasks" Discovery
• Insights: Website discovery Discovery
• Insights: Website alpha Alpha
• Insights: Website private beta Beta

Research plan

• Research plan: Alpha - Information Architecture Alpha
• Research plan: Identifying Hackney's "Top Tasks" and Usability testing Top Tasks Discovery
• Research plan: Website discovery interviews Discovery
• Research plan: Alpha - Sprints 1-4 Alpha
• Research plan: Website private beta Beta

Survey results

• Survey results and league tables: Identifying Hackney's "Top Tasks" Discovery

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